We are an End-to-End Digital Marketing & Accessibility Agency

Grow your business with your own dedicated go-to Umbrella Local Expert who'll attend to all your marketing needs.

• Umbrella Local is a growth-driven, one-stop digital marketing and accessibility agency that specializes in helping countless small businesses in different sectors boost their online presence and achieve their goals. As a pack of entrepreneurs ourselves, we know what entrepreneurs really need and are fully equipped to help you out.

• What our clients actually need is an advisor they can trust and rely on – someone who knows what should be done and executes it in a quick and efficient manner without compromising on the quality.

• That’s our mantra when it comes to delivering our world-class service to our clients.
  

About us

Creative Catalyst Innovations LLC

At Creative Catalyst Innovations, we believe transformation begins with a spark—an idea, a fresh perspective, a single "lightbulb moment." That spark is what drives us. Founded by Linda Mility and Heather Coffell, our mission is simple yet powerful: to be the catalyst for meaningful, lasting change across organizations, teams, and individuals.

Together, we bring over 40 years of combined experience in training and development, healthcare, call center operations, leadership, and client engagement. We've worked across industries—from financial services to healthcare—and have held roles that demanded not just operational excellence but strategic thinking and creative problem-solving.

Why We Started

After years of building departments from the ground up, implementing large-scale training programs, mentoring staff, and optimizing operational workflows, we realized we shared a passion: we thrive when others learn, grow, and succeed. There’s nothing more rewarding than witnessing someone "get it"—that moment when knowledge clicks, confidence rises, and performance follows.

But we also saw a need—too many companies settle for outdated systems, rigid thinking, or generic training. That’s not us. We're here to shake things up in the best way possible. We love thinking outside the box, challenging norms, and crafting solutions tailored to your goals—not just the industry's.

Our Strengths

• Training & Development: From onboarding to leadership pipelines, we design and deliver programs that stick.
  
  
• Project & Process Management: Whether mapping workflows or managing complex projects, we drive efficiency and results.
  
  
• Healthcare & Customer Service Expertise: We know the frontlines—from patient care to call center operations—and how to improve them.
  
  
• Coaching & Communication: We build trust quickly, communicate clearly, and bring people together toward a common purpose.



• Innovation with Heart: Our solutions are people-centered, strategically aligned, and designed to create a lasting impact.
  

What Drives Us

We started this business to create meaningful change. We want to be the creative spark that helps organizations evolve. We’re not just consultants—we’re partners in progress. Whether you're tackling inefficiencies, building a new team, or reimagining your customer experience, we’re here to help you ignite your next chapter.

Let’s build something extraordinary—together.

What Sets Us Apart

We don’t apply one-size-fits-all strategies. We deliver tailored solutions with measurable impact. We’re not afraid to challenge norms, reimagine workflows, and bring bold ideas to the table.

Let's do great work together.

Want to connect with a marketing expert? Dial in!

(813) 578-7524‬

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